Volunteer Coordinator

The Elephant Sanctuary in TN

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Job Summary

Are you a self-motivated individual who is:

• A relationship-building. You easily make friends and love to talk to a diverse group of people. You also listen intently to others to understand their interests and respond positively.
• Organized. You are able to multi-task, shift priorities, and manage multiple projects.
• An excellent communicator. You can convey ideas and instructions simply using multiple forms of communication including verbal and written.
• Tech savvy. You are able to use various platforms to effectively recruit and communicate with volunteers and the community.
• Share a love of wildlife and conservation.

If you can say yes to all of these questions, our Volunteer Coordinator position may be the right job for you!  Please see the job requirements below.

REPORTS TO: Education Manager

STATUS: Full-time, Non-Exempt; some nights and weekends are required

Job Responsibilities

ROLES AND RESPONSIBILITIES:

Volunteer Programs-

• Oversee, develop, and guide the Ele Ambassador program, recruitment and continued training of volunteers across the country.
• Oversee and coordinate on-site Sanctuary Volunteer Program e.g. coordinates volunteer dates and participates, reviews, develops, and distributes volunteer orientation packages prior to volunteer arrival, train staff as volunteer day leaders, organize volunteer assignments, coordinate day-of projects with Senior Manager of Elephant Care and Chief Operations Officer.
• In collaboration with Education Manager, develop and maintain Discovery Center Volunteer program; recruitment, training, and retainment of education focused volunteers in EDC museum.
• Oversee, manage, and expand Group Volunteer programs including; alternative spring break programs, corporate volunteer programs, etc.
• Managing all communications with volunteers; involved in the preparation and management of the budget with the Education Manager; collaborates with Donor Services and Development teams to ensure retention of volunteer and corporate partnerships.
• Ongoing evaluation of efficacy of volunteer programs
• Other duties as assigned

Education Discovery Center Support (Distance Learning Program and EDC Museum)

• Support Education Team with delivery of education programs to individuals and groups, as needed.
• Participate in planning, organizing, and implementing special educational/ outreach events as needed.
• Assist in daily monitoring and labeling Elecams (live cameras) for website and EDC
• Provide daily support, interacting with the public—offering education, information, and assistance or order when necessary.
  • Engage with guests in a helpful patient manner, creating a friendly and inviting atmosphere.
  • Open museum and secure space at end of day, as needed.
  • Handle merchandise sales as needed.
• Adaptability to latest forms of technology when implementing programming
• Other duties as assigned

Program/Organizational Support

• Deliver education and volunteer-based onboarding to new staff as assigned
• Host guests and give tours as needed
• Represent The Elephant Sanctuary within the community when applicable.
• Maintain accurate records
• Maintain an attitude of flexibility and readiness in a team environment.
• Able to adapt to changing technology on a normal basis.
• Keeping EDC, office, and area clean and organized.
• Other duties as assigned.

Qualifications

JOB PREREQUISITES include:

• Bachelor’s degree in education, non-profit management, wildlife management or similar preferred. 

• Minimum 1-year prior work experience in volunteer programs, museum or equivalent setting required. Experience building volunteer programs preferred.  

• Public speaking, comfortable with virtual technology, and public relations skills are required.

• Working knowledge of Microsoft computer programs to include Word, Excel, and Outlook
• Excellent written and oral communication skills.
• Adaptability to latest forms of technology.

• Experience with a non-profit is a plus.
• Ability to count money/change accurately for gift store purchases.

• Must be on-site 5 days a week in Hohenwald, includes evenings and weekends as needed .
• Walking and driving outside on all types of terrain and in different weather conditions.
• Bilingual-Spanish is ideal.
• Authorized to work in the United States.

Additional Information

Benefits

How to Apply

Please send your resume and cover letter to

Email: humanresources@elephants.com

No telephone calls, please. All applications will be held in strict confidence.

The Elephant Sanctuary in Tennessee is an Equal Employment Opportunity Employer.

Details

• Date Posted: March 19, 2025
• Type: Full-Time
• Job Function: Other
• Service Area: Animal Welfare
• Start Date: 04/07/2025
• Salary Range: $18.25-$20/hr
• Working Hours: 40 hrs/week