HopeKids

Family and Community Manager

HopeKids

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Job Summary

The Family and Community Manager will work under the direction of the Executive Director to provide an ongoing calendar of events for HopeKids families, which foster a sense of hope and community within the program while assisting with necessary operational functions. The Family and Community Manager should be highly relational and exhibit an outgoing, polite, and friendly personality while coping with the emotional strain of working with children facing life-threatening conditions and illnesses.

Job Responsibilities

Main Responsibilities:

  • Assist in planning, coordinating, and implementing HopeKids’ ongoing calendar of events
  • Attend HopeKids events (both in-person and virtual) and oversee/assist with all necessary details that involve working with event partners, maintaining accurate registration lists, distributing tickets, directing volunteers, taking photographs, interacting with families, and appropriately acknowledging program partners.
  • Establish relationships/friendships with and respond to questions from HopeKids families.
  • Work with the Executive Director to create and operate within an annual program budget
  • Participate strategically in business, social networking, and community events to build relationships and create market awareness, leading to new HopeKids partnerships.
  • Welcome new HopeKids families via phone call and email
  • Volunteer onboarding, including in-person interviews
  • Volunteer coordination, including building and stewarding a volunteer base
  • Grow and foster Prayer Warriors
  • Schedule and make hospital visits with HopeKids who are in-patient
  • Moderate HopeKids’ Facebook Family Forum
  • Maintain operational documents in Drive or elsewhere as directed by the Executive Director.
  • Other duties as assigned by the Executive Director

Fundraising Responsibilities:

  • Prior fundraising experience is desirable but not a prerequisite. While not directly responsible for the overall fundraising plan, fundraising duties will include:
  • Solicit and secure in-kind donations from event partners for programmatic activities
  • Develop and maintain relationships with the donors who sponsor program events
  • Assist Executive Director with the planning and coordination of special events (i.e. Golf Tournament, Walk/Run)
  • Secure donations of raffle, auction items, and prizes from program partners and other constituents to be used at fundraising events
  • Assist with strategizing on individual, corporate, and foundation cultivation, grant applications, and report writing.
  • Represent HopeKids at third-party fundraising events.

Other Competencies:

  • Excellent verbal and written communication skills
  • Be a strong and knowledgeable spokesperson for HopeKids programs and events
  • Maintain strong communication with the Executive Director and other HopeKids staff
  • Ability to work in a small team environment and add individual contributions independently
  • Skilled in operating personal computers and office machinery (printer, smartphone, digital camera); must be proficient with Microsoft Word, Outlook, Excel, and Gmail/Google Drive.
  • Ability to learn and maintain a working knowledge of HopeKids’ Event Management System.
  • Ability to learn computer programs such as Bloomerang (CRM) and SignUpGenius
  • Work collaboratively with HopeKids families, event partners, volunteers, and donors in a diverse environment.

Qualifications

Requirements:

  • A strong passion for the work and mission of HopeKids
  • Agree to serve within our Vision, Mission, & Guiding Principles
  • Act in accordance with the organization’s policies and procedures
  • Demonstrated ability to establish and maintain relationships with community leaders, corporate donors, individuals, and volunteers
  • Bachelor’s degree
  • Minimum three years of non-profit or similar experience
  • Must reside in the Nashville metropolitan area
  • Flexible work hours requiring nights and weekends
  • Must be able to work from home and have a designated office space
  • Must pass a comprehensive background check
  • Must have a reliable and insured vehicle to be used to transport event materials and supplies
  • Must have a valid driver’s license and acceptable driving record
  • Required to transport materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for events, with or without assistance.
  • Travel interstate in mid-July for the annual all-staff retreat

Personality:

  • Needs to be a self-starter and self-motivated.
  • Attention to detail
  • Positive and outgoing personality.
  • Comfortable around people.
  • Enjoy being around kids.

Additional Information

Benefits

Flexible work hours, work-from-home, individual health care covered 100% (medical, dental, optical), 401(k) with 4% match, cell phone with unlimited data, mileage, and internet reimbursement, PTO starting at 15 days (plus 8 public holidays)

How to Apply

Contact: Please attach a cover letter and resume and send to – resumes@hopekids.org 

Details

  • Date Posted: August 7, 2024
  • Type: Full-Time
  • Job Function: Programs and Service Delivery
  • Service Area: Health (Physical, Mental)
  • Start Date: 09/04/2024
  • Salary Range: $40k-$45k
  • Working Hours: 40 hrs/week flexible