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Nashville Rescue Mission

Director, Volunteer Services

Nashville Rescue Mission

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Job Summary

Hope Lives Here! At Nashville Rescue Mission, you’ll be empowered to influence and impact lives. Join our team today!

Nashville Rescue Mission is actively seeking a Director of Volunteer Services who will direct and manage the operations of Volunteer Services in support of the vision, mission, and programs of Nashville Rescue Mission. The primary responsibility of the Director will be to provide volunteers with a meaningful experience while supporting the organization in all aspects of interacting and communicating with them. Are you the right person? 

You are a servant leader.

Your passion for helping people is undeniable. You know the impact volunteers can have on the work of the organization, and you view volunteering as community engagement, not free labor. You not only inspire and interact with volunteers, but you are great at integrating volunteering into the organization and helping staff create assignments and involve volunteers. 

You are an excellent communicator.

You have strong written, verbal, and interpersonal skills. Whether you are meeting face-to-face with a volunteer or speaking with them by phone or email, your charm, charisma, and dynamic personality shine through. Your writing is clear, concise, complete, and compelling in a manner that accurately reflects the Mission’s goals.

You are a collaborative team player.

You’re as comfortable meeting with the CEO as you are meeting with a guest staying at the Mission. You know the value of building strong relationships with co-workers, leadership, community leaders, church staff, and volunteers. You have the ability to see the big picture and assess how volunteers can help the Mission accomplish its goals.

You are organized and detail-oriented.

Being detail-oriented isn’t a sound bite; it’s one of your strongest qualities. You have a talent for creating and maintaining systems to sustain the Mission’s volunteer program at every phase of the volunteer engagement cycle. You enjoy the process of data tracking, including volunteer scheduling and background check results. It’s the attention to data that allows you to fine-tune your practices and ramp up volunteer retention. You are smart, organized, and a friendly face who can manage multiple duties while also taking exceptional care of our volunteers.

You are willing to tackle any task.

No task is too big or too small for you. You will do whatever is needed to get the job done. You have strong administrative and time management skills. You can think and act with purpose and integrity. You are comfortable working in a fast-paced work environment and successfully maintain professionalism and a positive attitude at all times. You are adaptable and flexible within an ever-changing work environment. You are willing and able to work major holidays, some nights, and weekends.

Job Responsibilities

  • Leads and manages volunteer recruitment, onboarding, placement, scheduling, supervision, retention, and recognition.
  • Acquires builds, and maintains successful and meaningful volunteer relationships.
  • Evaluate the volunteer needs of each department and recruit quality people.
  • Oversees and updates the volunteer management system.
  • Reviews and processes volunteer background screenings.
  • Provides updated volunteer schedules to the Operations department (daily) and Development department (monthly).
  • Manages volunteer data and reporting.
  • Directs, supervises, develops, and evaluates volunteers.
  • Provides ongoing training and support for department volunteer schedulers.
  • Displays comprehensive knowledge of the Mission’s statistical information when leading campus tours.
  • Coordinates volunteer activities for all events including, but not limited to Good Friday, Easter, July 4th, Thanksgiving Eve/Day, and Christmas Eve/Day.
  • Collaborates with the Development department in order to support the fundraising and financial development goals of Nashville Rescue Mission.

Other Duties:

  • Performs other duties as assigned by Vice President/Senior Management.

Qualifications

  • High school diploma or GED equivalent; bachelor’s degree preferred; 3-5 years related experience preferred
  • Supervisory experience preferred
  • Excellent reading and writing skills; typing/computer usage; strong interpersonal relations and communication skills
  • Working knowledge of Microsoft Word, Excel, and volunteer management systems
  • Ability to qualify as a designated Mission vehicle driver under Nashville Rescue Mission’s insurance policy:
  • Valid driver’s license
  • Have no more than two moving violations in a 3-year period or more than one accident in a 1-year period
  • Proof of insurance on personal vehicle (current)

Additional Information

Benefits

HEALTH BENEFITS, TIME AWAY FROM WORK, PAID LEAVE, LIFE INSURANCE, AND MORE

Eligible employees have medical plan options that give you the flexibility to choose the coverage that is right for you. Plans include a Health Savings Account with both employee and employer contributions. Telemedicine services are also available with all plans. You can also enroll in Dental and Vision plans.

Nashville Rescue Mission offers a generous Paid Time Off policy that allows new employees up to 27 days off their first year (pro-rated based on start date) for relaxation, holidays and to care for themselves or a family member in times of illness. We also support our employees with paid maternity and paternity leave.  

When life is getting difficult, it can help to talk with a professional. That’s why we have a Chaplain on staff as well as offer free counseling and referral services through the Employee Assistance Program.

As part of the Nashville Rescue Mission family, you can also enjoy other company-paid benefits like life insurance and short and long-term disability.

Student Loan Forgiveness

Created under the College Cost Reduction and Access Act of 2007, Public Service Loan Forgiveness allows borrowers who work full-time for nonprofits to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan.

Retirement
Let us help you save for the future. Nashville Rescue Mission contributes 3% of an employee’s earnings after they have completed their first year of service. If you decide to contribute to the plan as well, you will enjoy a 50% match on contributions from 1% to 6%.

How to Apply

Nashville Rescue Mission is a Christ-centered community dedicated to providing hope for today, hope for tomorrow, and hope for eternity to those who are hungry, hurting, and experiencing homelessness.

We are always looking for extremely talented individuals to join our growing team of men and women who are focused on helping those who are hungry and experiencing homelessness. To apply, please visit our Careers page to submit your resume.

Details

  • Date Posted: November 21, 2024
  • Type: Full-Time
  • Job Function: Other
  • Service Area: Religious
  • Salary Range: $47,023.84 - $58,779.81
  • Working Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.