Director of Community Health

Siloam Health

Apply

Job Summary

Employment status: Regular Full-Time, Salaried, Exempt
Hours per week: Full-Time 40 (with occasional nights and weekends)
Reports to: Chief Community Health Officer
Location: Antioch, TN

Our Mission

Siloam Health’s mission is to share the love of Christ by serving those in need through health care. Our patients come from more than 80 countries and speak over 50 languages. Siloam’s approach to medical care provides a unique, interdisciplinary model of whole-person health care that addresses the physical, social, emotional, and spiritual determinants of health. Our staff is anchored by a multicultural primary care team that serves alongside roughly 300 volunteer interpreters, doctors, nurses, and other licensed medical specialists each year to provide comprehensive health care to Nashville’s most vulnerable.

Job Responsibilities

What You’ll Do

The Director of Community Health is responsible for leading and mobilizing community health programs, including two Community Health Worker (CHW) programs, Nashville Neighbors, and Refugee Health Promotion. This position will oversee community health staff in their day-to-day operations as well as set broader organizational goals for the department. The director will demonstrate program planning and management skills, including financial and quality management.

The director supervises a team of Community Health Workers (CHWs), a Medical Case Manager, and the Nashville Neighbors Program Manager. Additionally, the director orchestrates patient support with providers and care teams, directs team logistics and curricula, operationalizes program data and reporting, develops program policies, manages program financials, and maintains partnerships with outside organizations and leaders.

Primary Duties and Responsibilities

• Develops and oversees goals and objectives for the department in alignment with Siloam’s organizational mission, vision, and strategic plan
• Lead and manage community health projects and budgets, including grant management
• Oversee a cross-cultural team of community health staff, including hiring, coaching, and supervising
• Define measures of success and ensure that systems are in place to report on the progress of goals, plans, and activities across all programs’ functions
• Oversee day-to-day programmatic, financial, and personnel operations for community health programs, including policy implementation, safety procedures, and professional and/or technical leadership.
• Communicate within and across departments, partner institutions, funding organizations, and stakeholders to maximize information sharing and achieve objectives
• Cultivate an environment to encourage the growth and development of the team and enhance the cross-functional knowledge base through team meetings, one-on-one check-ins, team retreats, training, and other activities.
• Ensure quality outcome metrics for programs by monitoring patient outcomes and data management
• Assures successful implementation of people, process, and systems changes to support programs
• Oversee special community events such as health assessments, mobile dental clinics, flu clinics, or other services needed for the department
• Exhibit cultural competence and cultural humility.
• Participates in ongoing quality improvement (QI) activities within the roles defined above.
• Perform other duties as assigned by the Chief Community Health Officer

Qualifications

Who We Are Looking For

We value having an experienced team to be a part of providing whole-person care for our patients. We are looking for someone who:

Education and Experience

• College degree; Master’s degree preferred
• Leadership experience with a non-profit or community-based organization
• Experience with community health workers and cross-cultural populations
• Strong organizational and management skills, including experience with hiring talented and diverse staff, developing skills, delegating tasks, and holding staff accountable
• Excellent interpersonal and communication skills to build and sustain trusting relationships

Qualifications

• Passionate about Christian ministry to the underserved and in full agreement with Siloam’s mission and core values
• Comfortable working with and on behalf of persons from different cultures and faith backgrounds
• Bilingual skills preferred
• Comfort with MS Office products, as well as electronic health records and database software (REDCap), preferred
• Familiarity with medical terminology is preferred
• Adherence to OSHA and confidentiality requirements
• Proven ability to work well in a team setting
• Detail-oriented
• Excellent at follow-through
• Excellent oral and written communication skills
• Knowledge of the resources and community-based organizations in the Nashville community, particularly among refugee and immigrant communities
• Comfortable analyzing reports and using data to drive performance results
• Ability to exercise judgment in the application of professional services

Additional Information

Benefits

How to Apply

Please visit our website at siloamhealth.org/careers to find the link to apply.

Details

• Date Posted: August 21, 2024
• Type: Full-Time
• Job Function: Administrative
• Service Area: Health (Physical, Mental)
• Salary Range: $57,500-$66,000
• Working Hours: 40 hrs/wk