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Breakthrough T1D

COMMUNITY ENGAGEMENT MANAGER

Breakthrough T1D

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Job Summary

Hybrid position, in office 2 days/week in Brentwood, TN with more time in office as determined surrounding fall and spring events. Reports to Market Director.

Job Responsibilities

CE Core Programs (50% of the time)

  • Activate Chapter plans in alignment with the national Community Engagement (CE) strategy, including the consistent implementation of core CE programming across the chapter geography:
  • Breakthrough T1D Bag of Hope, Teen Pack, and Adult Pack resources
  • Outreach Volunteer Impact Initiative
  • Breakthrough T1D Community Summit
  • Activate CE core programs to meet chapter KPIs specific to:
  • Increasing acquisition through newly diagnosed resources
  • Activating resource recipients to drive mission progress
  • Increasing engagement of healthcare providers (HCPs)
  • Identify and manage opportunities for CE resource expansion across the chapter footprint, including organizing the chapter’s healthcare provider (HCP) strategy, which includes:
  • Utilizing national CE dashboards to analyze data and uncover growth opportunities
  • Acting on HCP leads to onboard new resource partners
  • Building relationships with key HCP partners to market the CE program and support chapter activities
  • Delivering consistent communication to HCPs
  • Managing processes with resource distribution partners to comply with expectations and standards
  • Maintain an active Outreach Ambassador Chair to manage Outreach Ambassadors, ensuring personal outreach is provided to all Bag of Hope and Pack resource recipients.
  • Set Chapter strategy and program framework for Community Summits; recruit committee and speakers.

Grow Pipeline of Support (30% of the time)

  • Identify Volunteer Leader prospects, working with the Leadership Team to strategize succession plans.
  • Identify engagement opportunities to deepen support through local grant resources to fund CE projects.
  • Recruit volunteers across the Chapter, and oversee inquiry and collaboration with the Chapter on engagement.
  • Manage chapter CE promotion plans, materials for healthcare providers, and presentations.
  • Collaborate with CE peers across the organization; participate in national CE trainings and working groups.

New Walk Teams (20%)

  • Recruit and coach New Walk Teams in the MTN market, collaborating with MD to ensure KPIs are met.
  • Assist with new team recruitment, HCP promotions, and team management across the Chapter.

Qualifications

  • Bachelor’s Degree required with at least four years of related experience
  • Successful experience in sales, communication, or another related field
  • Knowledge database management
  • Proficient in Microsoft Office (Outlook, Word, Excel & PowerPoint); Experience with Salesforce a plus
  • Efficient time management, proven success working in a fast-paced environment
  • Team player with the  ability to interface with corporate executives, HCP + all levels of staff, and volunteers
  • Excellent organization and communication skills
  • Occasional evening and weekend work required as needed
  • A solid understanding of the BreakthroughT1D mission

Additional Information

Benefits

  • Medical, dental, and vision
  • 403(b) Retirement Plan (JDRF matches 100% of the first 3% of employee contribution plus 50% of the next 3% of employee contribution)
  • Life and disability insurance
  • Pet insurance
  • Flexible Spending Account (FSA)
  • Paid vacation, personal, and sick days
  • Paid winter break (between Christmas and New Year’s Day)
  • Summer Fridays (offices close at 2 p.m.)

How to Apply

Apply directly on the careers page:  Breakthrough T1D Careers

Details

  • Date Posted: December 20, 2024
  • Type: Full-Time
  • Job Function: Fundraising / Revenue Development
  • Service Area: Community Development
  • Salary Range: market
  • Working Hours: 40 hrs/wk