Business Office Manager

St. Luke's Community House

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Job Summary

St. Luke’s Community House Preschool in West Nashville is seeking an enthusiastic, energetic, and motivated business office manager to join our dedicated staff. The Business Office Manager is directly responsible for the operations of the preschool business office functions, as well as other finance and accounting tasks.

Diversity, Equity, and Inclusion are core values of St. Luke’s Community House. We believe that the work environment is enhanced when diverse groups of people with diverse ideas come together. Applicants whose work incorporates an inclusive perspective and a demonstrated commitment to issues of diversity and equity are particularly encouraged to apply.

This position will be 32 hours per week and a schedule of 4 days per week. An ideal schedule would be Monday, Tuesday, Wednesday and Friday.

Job Responsibilities

Position Responsibilities

Essential Responsibilities

• Work with the CFO to create, monitor, and revise (as needed) the preschool’s income verification and billing processes;
• Become trained in and responsible for the financial module in the school’s ProCare application;
• Work to maximize the school’s usage of the ProCare application;
• Work with preschool account holders to verify household income on a regular basis (up to twice per calendar year);
• Execute the weekly billing processes that drive past due payments down and meet weekly revenue goals;
• Make collection calls as needed;
• Manages the vendor relationship with the school’s collection agency resulting in driving collections up and meeting weekly revenue goals;
• Work with account holders to obtain feedback to increase communication, improve processes, and meet the school’s annual revenue goals;
• Responsible for maintaining up-to-date grant contract documentation and record keeping (i.e., Child and Adult Care Food Program, Childcare Certificate Program, etc.)
• Responsible for the Child Development Center’s accounts receivables and overall revenue cycle;
• Cultivates and maintains positive, cooperative relationships with St. Luke’s staff, volunteers, donors, and customers;
• Leads the weekly Enrollment meetings;
• Maintains appropriate follow-up with staff, volunteers, donors, and customers through phone calls, face-to-face meetings, written correspondence, etc.
• Schedules prepares for (creates the meeting agenda), and attends supervision meetings with the CFO.
• Supports & practices quality work and follows appropriate procedures in all external and internal affairs affecting customers, staff, volunteers, donors, referral sources, and other constituents.
• Adheres to the policies and procedures of St. Luke’s Community House.
• Other duties as assigned.

Qualifications

Minimum Requirements

Education and Experience

• The position requires a bachelor’s degree, preferably in the field of business.
• Must be willing and able to gain knowledge, skills, and abilities to manage projects to successful completion.
• Must possess a general knowledge of business administration, bookkeeping, and/or accounting.
• Must be proficient in Microsoft Office and able to learn and use other job-related software. 

Skill Competencies

• Excellent customer service skills
• High levels of attention to detail and organization.
• Excellent verbal and written communication skills.
• Excellent time management skills
• Organized with the ability to be agile enough to shift changing priorities.
• Self-starter, resourceful, energetic, self-directed, highly motivated, enthusiastic, and dependable.
• Must consistently demonstrate excellent customer service skills.
• Must work well both independently and in groups and be a “team player”.
• Ability to seek out new and improved ways of doing things that impact efficiency and effectiveness.

Physical Requirements

• While performing the duties of this job, the employee will be required to communicate with peers/general public, clients, and/or vendors.
• Job performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of time.
• While performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl, taste, or smell.
• Ability to move 25 pounds.

Other Requirements

The position requires the incumbent to have a valid driver’s license, vehicle insurance, and a clean driving record for the last three years. In addition, the candidate must be able to pass a drug test and have a clear background check.

Additional Information

Benefits

How to Apply

To join our team, please email your resume to jobs@stlch.org, and please include salary expectations.

• If preferred, you may mail/fax your resume to:
• St. Luke’s Community House, 5601 New York Ave, Nashville, TN 37209
• Attn: Human Resources
• Fax (615) 350-7895
• No phone calls, please
• St. Luke’s Community House is an equal-opportunity employer.

Details

• Date Posted: August 16, 2024
• Type: Full-Time
• Job Function: Accounting / Financial Management
• Service Area: Community Development
• Salary Range: $25 per hour
• Working Hours: M, T, W, F 8 hours per day