Music Health Alliance
Advocate Coordinator
Music Health Alliance
Job Summary
The Advocate Coordinator (AC) plays a crucial role in supporting our healthcare advocates, serving our clients, and making a significant impact within the music community. The AC is on the frontline of MHA’s client services team providing essential client support.
Job Responsibilities
Responsibilities range from identifying and expanding community resources to navigating health insurance policies, networks, and prescription coverage, researching and brainstorming to find healthcare solutions, negotiating medical bills, accessing relief funds, providing administrative support, and assisting in securing critical and life-saving care. The AC will also assist our healthcare advocates with essential data tracking and reporting to ensure operational efficiency.
Every day the AC makes a tangible difference in the lives of those we serve in the music industry. This critical role is not just about coordination — it’s an opportunity for growth. Based on the progress of the individual’s skills and development, a pathway of advancement for promotion to the role of Healthcare Advocate is in place.
Qualifications
Education and Experience
- A college degree is preferred.
- Knowledge of health insurance, Medicaid, Medicare, mental health, and/or the music industry.
Skills and Abilities
- Commitment to public service: Demonstrate a strong dedication to making a positive impact on the community.
- Compassionate & empathetic: Display empathy, compassion, objectivity, and an open-minded approach in all internal and external interactions.
- Enthusiastic & self-motivated: Bring a proactive and positive attitude to the team, showing self-motivation and enthusiasm.
- Effective team player: Collaborate easily with others, taking instructions when needed and contributing to an energetic, fun, forward-thinking, and problem-solving team.
- Strong interpersonal skills: Build and maintain effective relationships with clients, colleagues, and stakeholders.
- Quick learner: Ability to grasp new concepts swiftly, adapting to evolving situations.
- Independence: Demonstrate the capability to work autonomously, ensuring timely completion of tasks. Must be a self-starter with a “can-do” attitude.
- Detail- and solution-oriented: Exhibit meticulous attention to detail coupled with strong problem-solving capabilities.
- Exceptional communication: Convey thoughts and ideas effectively through both written and verbal communication.
- Prioritization & organization: Ability to manage multiple tasks efficiently by employing strong organizational skills.
- Trust & confidentiality: Maintain the utmost trust and confidentiality in dealing with all matters related to the clients and organization.
- Technology: Proficient in Microsoft Office 360, Adobe Acrobat. A quick learner with new technology.
- Licensure: Ability to pass health insurance licensure exam (MHA will assist with licensure process upon hiring).
Additional Information
Benefits
- The salary range is $ 35K-$45K, commensurate with experience.
- MHA operates on a hybrid schedule and is open from 9:00 am-5:00 pm. The Advocate Coordinator works in the office Mon-Thurs with an option to work remotely on Fridays.
- This is a full-time position and includes health, dental, and vision benefits.
- We believe in fostering employee well-being and offering a generous time-off policy. Personal and sick days are available upon hire. Paid vacation at one-year anniversary.
- Retirement plan with employer match available at one-year anniversary.
How to Apply
To apply, please send your resume, cover letter, and references to MHAposition@gmail.com. The position is open to be filled immediately, dependent upon applicant availability.
Details
- Date Posted: February 1, 2024
- Type: Full-Time
- Job Function: Other
- Service Area: Health (Physical, Mental)
- Start Date: 02/29/2024
- Salary Range: $35,000-$45,000
- Working Hours: 9am-5pm