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Hope Clinic for Women

Development Coordinator

Hope Clinic for Women

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Job Summary

Description: Hope Clinic is seeking a detail-oriented team player who thrives on enabling teams to reach their maximum potential by taking initiative and seeing projects through to completion. This individual will support a strong foundation of administrative professionalism and sustainable systems so that Hope Clinic’s overall fundraising results can increase by nearly 30% over the next three years (from $1.4M to $1.8M raised). 

Key Performance Indicators:

  • Hope Givers:  Add 40 new Hope Givers (monthly donors) at an average of $65/month, retain 90% of current monthly donors annually
  • Mass Communications:  Retain 40% of all donors year over year
  • Raise over $40,000 through mailing appeals: Summer Ask, Year-End Ask, Newsletters
  • Raise over $96,000 through a monthly giving program

Job Responsibilities

Donor Administrative Support – 12 hours/week

  • Donation batching in conjunction with the finance department
  • Manage communications with monthly donors and the Hope Givers/Monthly Giving program
  • Track Metrics for Hope Givers Program
  • Update Amazon Wishlist in collaboration with the client services team
  • Pull a weekly list of donations between $500 and $2,500 (as well as churches and businesses) for Development Director to call every Monday
  • Process, update, and manage event attendee information in Salesforce 

Communications/Marketing Coordination– 25 hours/week

  • Write and coordinate design for monthly all donor newsletter
  • Approve designs for social media posts in partnership with a vendor
  • Stay active on Instagram and Facebook to increase engagement on our Friends of Hope Clinic and Hope Clinic pages (responding to comments, commenting on followers’ posts, liking follower2 posts)
  • Intake new marketing material requests from staff members, collecting all important details for a development director
  • Stay on top of SEO on our webpage and make changes as needed
  • Write and publish 1 new blog post every month
  • After the development director approves new marketing initiatives or assets, manage the creation process with Vendors and printers (run by the Development Director before final printing or publishing)
  • Review the website consistently to update links, event info, and donation information
  • Stay on top of print asset organization, including ordering new brochures as needed
  • Manage client stories, and maintain a system with photos, videos, testimonials, etc. that is easily accessible for staff used for speaking events, interviews, and grants
  • Manage promotional item(s) inventory (t-shirts, mugs, etc.)
  • Manage quarterly donor mailings:
  • Keeping timelines with the CEO/Development Director
  • Ordering supplies, pulling donor lists for a 2,000+ item mailing
  • Organizing and leading volunteers to ensure on-time completion of mailing
  • Submitting to USPS for bulk mailing postage and dropping off at the Post Office 

Pre-scheduled meetings

  • Regular check-ins with the Development Director (30 minutes)
  • Weekly Development Team L10 meeting (60 minutes)
  • Monthly Continuing Education Training (60 minutes)
  • Quarterly Staff Retreats (Half Day)
  • All fundraising events

Qualifications

Required Qualifications/Skills:

  • Bachelor’s degree preferred
  • Experience with donor communications or marketing platforms
  • Excellent written and verbal communication skills
  • Copywriting and SEO experience preferred
  • Strong organization skills and high attention to detail – numbers, spelling, grammar
  • Willingness to take initiative and responsibility
  • Experience with Salesforce or other CRM
  • This job requires some moving of supplies and equipment (up to 50 pounds) and ascending/descending stairs and ladders.

Additional Information

Benefits

  • The base salary range is $40,000-$45,000
  • Includes company-paid health, vision, and dental insurance
  • 25% 401k match
  • 10 vacation days, 5 personal/sick days, and 13 paid company holidays 
  • and more!

How to Apply

Please submit an application at https://forms.office.com/r/aKiNbrsu7j and send a Resume to Elaina Francisco at efrancisco@hopeclinicforwomen.org.  

Details

  • Date Posted: June 21, 2024
  • Type: Full-Time
  • Job Function: Communications / Marketing / PR
  • Service Area: Children / Youth
  • Start Date: 07/15/2024
  • Salary Range: $40,000-$45,000
  • Working Hours: 40 hr/wk; M-Th 8:30am-5pm, Fr 8:30am-2:30pm