Program Manager

FiftyForward

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Job Summary

Are you ready to join an organization that makes a difference in the lives of others and helps us fulfill our mission to support adults 50+?  If the answer is yes, come join our team!

FiftyForward has an excellent opportunity for a Program Manager at our La Vergne location.  This is a full-time position with regular weekday hours.  In this role, you will provide leadership in all aspects of member service with a focus on planning, implementing, and evaluating programs and activities that are educational, social, and recreational and encourage total health well-being, and community involvement.  The Program Manager ensures programmatic compliance with agency and grantor requirements, oversees instructors and volunteers, maintains the center databases, and ensures the provision of high-quality, dynamic programming for older adults of varying activity levels.

Job Responsibilities

What you’ll do:

• Strategize, implement, and maintain program initiatives that adhere to organizational and departmental objectives and ensure goals are reached.  Work closely with supervisor in executing overall FiftyForward, center, and program goals.
• Initiate, promote, implement, and evaluate Center activities to offer the highest-quality service to members. Ensure necessary supplies and equipment are in place to accomplish activities.
• Work closely with supervisor and cross-functional teams to develop deliverables, required resources, work plan, and timing for new initiatives.  Identify key requirements for cross-functional teams and external vendors.
• Develop program processes and assessment protocols for evaluation and improvement.  Supervise student interns and volunteers.
• Drive, manage, monitor, and report the timely delivery of program results.
• Strategize, implement, and maintain program initiatives that adhere to organizational and departmental objectives and ensure goals are reached.  Work closely with supervisor in executing overall FiftyForward, center, and program goals.
• Initiate, promote, implement, and evaluate Center activities to offer the highest-quality service to members. Ensure necessary supplies and equipment are in place to accomplish activities.
• Work closely with supervisor and cross-functional teams to develop deliverables, required resources, work plan, and timing for new initiatives.  Identify key requirements for cross-functional teams and external vendors.
• Develop program processes and assessment protocols for evaluation and improvement.  Supervise student interns and volunteers.
• Drive, manage, monitor, and report the timely delivery of program results.

Qualifications

What we require:

Skills

• Demonstrated skills in organization, customer service, and time and task management.
• Ability to actively listen, giving full attention to other people’s needs; takes time to understand the points being made and asks questions as appropriate without interruptions.
• Proficient in Microsoft Office programs including Outlook (calendar); proficient in database management and maintaining electronic data files and records.
• Ability to shift priorities quickly and unexpectedly. 
• Excellent written and verbal communication skills.
• Proven ability to be flexible and work cooperatively with internal and external customers.
• Ability to work independently and as a team member.
• Must have a deep commitment to our mission and values.
• A valid TN driver’s license including a good motor vehicle record, and appropriate automobile insurance.

Qualifications:

• Bachelor’s degree in Social Work recreation services, or related field from an accredited college or university; Master’s degree preferred. 
• 1 – 3 years’ professional experience working with older adults.
• 1 – 3 years experience in program planning, marketing, promotion, and/or recruitment.
• 1 – 3 years experience working in a customer/client-focused environment.  Program management experience and knowledge of community resources are preferred.
• CPR/First Aid Certification or willingness to be trained; maintains knowledge of AED (defibrillator); ServSafe certification or willingness to be trained.

Additional Information

Benefits

How to Apply

To join our team, please visit our careers website https://fiftyforward.org/emploment

FiftyForward is the leading resource for adults 50+ in Middle Tennessee who seek to live longer, more fulfilling lives.  We are the premier provider of innovative programs and services for older adults and their families through a powerful leadership team of staff, volunteers, and community partners, and have touched the lives of more than 20,000.  Through seven locations and a variety of programs in Davidson and Williamson counties, we provide enrichment opportunities for adults 50 and older to remain engaged and live their lives to the fullest. 

FiftyForward is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, genetic information or any other status protected by applicable federal, state, or local law.

At FiftyForward we see and celebrate the differences in every person.  Together, we are creating a responsive community that is open, engaged, and accepting of all.

Details

• Date Posted: March 28, 2024
• Type: Full-Time
• Job Function: Other
• Service Area: Social / Human Services
• Working Hours: 40 hrs/wk; M-F, 8:00am - 4:30pm