Program Coord., Pathways to Prosperity, Montgomery County

Catholic Charities of TN

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Job Summary

Connects individuals and families with needed and available training public sector career resources for them to achieve self-sufficiency. This position will provide services at Montgomery County.

Job Responsibilities

• Promotes the Private Sector Pathways to Prosperity (PSP2P) program through outreach and media.
• Identifies and recruits appropriate candidates for participation in the program.
• Provides holistic and comprehensive services to participants including intake assessments, goal setting, long-term action plan development, progress monitoring (including ASSM and appropriate assessments), advocacy, and referrals.
• Meets with participants on a regularly scheduled basis (based on tiers) for 18-36 months on average.
• Conducts assessment of experience, skills, and work limitations with new clients.
• Provides small group, virtual, and one-on-one programming to educate participants on opportunities.
• Develops and sustains partnerships with County American Job Centers, training providers, and other organizations; related to success in the public sector jobs community.
• Identifies and solicits industry partners for possible future job placements.
• Assists clients in completing applications to training programs.
• Provides all services according to program and agency guidelines and mandates.
• Completes any required reports or data collection activities as prescribed by funders, partners, or agency leadership in a timely and accurate manner.
• Provides follow-up services to ensure completion of training and success of job placement; and completes necessary paperwork documenting effort and placement.
• Reviews program guidelines and participates in training to ensure that services meet funder expectations and requirements.
• Represents the Agency to the community in a positive manner.
• Maintains accurate client/program records regarding services provided according to Agency guidelines, using the database(s) provided by the agency and within the Agency’s time frame.
• Actively participates in supervision sessions, periodic team meetings, and training.
• Performs other duties as assigned.

Qualifications

Education and/or Experience

• Bachelor’s degree in social service or related field.
• At least 2 years of experience providing exceptional customer service.
• Knowledge of human learning and an ability to adapt and use various methods of instruction for group and individual learning. Experience delivering training preferred.

Additional Skills or Requirements

• Superior communication skills, oral and written, as well as superior interpersonal and presentation skills.
• Proficient with Microsoft Office applications.
• Ability to learn databases and other systems.
• Strong relationship-building and customer service skills.
• Detail-oriented, ability to multi-task, work under pressure, and meet deadlines.
• Exercises good judgment, discretion, integrity, and professionalism.
• Ability to work a flexible schedule.
• Shows initiative and works well independently with minimal supervision.
• Ability, interest, and willingness to work with diverse staff and clients in a culturally sensitive manner.
• Ability to prepare reports, develop grant proposals, and work within established budgets.
• Ability to work effectively with others.
• Ability to demonstrate flexibility with and adapt to program changes.
• Ability to convey non-judgmental and open personal qualities with a clear sense of boundaries.
• A strong sense of and respect for confidentiality concerning clients and fellow employees.
• A current driver’s license is required. Ability to legally operate a motor vehicle and provide own transportation.

Additional Information

Benefits

How to Apply

Qualified candidates should send a resume and a cover letter detailing interest, desired salary, and available start date to https://recruiting.paylocity.com/recruiting/jobs/Details/2148082/CATHOLIC-CHARITIES-OF-TENNESSEE-INC/Program-Coordinator—Pathways-to-Prosperity 

Catholic Charities of Tennessee is an equal-opportunity employer. Catholic Charities does not discriminate in regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.

Satisfactory completion of a background and reference check is required.

Details

• Date Posted: January 20, 2024
• Type: Full-Time
• Job Function: Programs and Service Delivery
• Service Area: Social / Human Services
• Working Hours: 37.5 hrs./wk.