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Nashville Public Library Foundation

Affordable Connectivity Program Enrollment Specialist

Nashville Public Library Foundation

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Job Summary

This position is with the Nashville Public Library Foundation. The primary role of the ACP Enrollment Specialist will be to assist Nashville-Davidson County residents in applying for the Affordable Connectivity Program. It is a grant-funded, 2-year, part-time position. English and Bilingual speakers are needed.

Job Responsibilities

  • Travel throughout the library system and/or partner sites to meet with customers one-on-one to assist with Affordable Connectivity Program enrollment.
  • Assist customers with selecting a participating Internet Service Provider.
  • Assess the need and provide information on how to access basic digital literacy skills training.
  • Assess the need and provide information on where to purchase low-cost devices.
  • Participate in Saturday and/or evening enrollment events hosted by NPL.
  • Other duties as assigned.

Qualifications

  • Some college or professional training is required.
  • Valid Tennessee driver’s license
  • Experience using laptops and tablets.
  • Ability to work with customers with low or no digital literacy skills.
  • Ability to work with adults of various ages, diverse backgrounds, and digital skill levels.
  • Patience is a must.

Additional Information

Benefits

NA

How to Apply

Send resume to: marian.christmon@nashville.gov

Details

  • Date Posted: October 9, 2023
  • Type: Part-Time
  • Job Function: Other
  • Service Area: Other
  • Start Date: 10/30/2023
  • Salary Range: $25/hour
  • Working Hours: Varies