Regional Account Manager – Clarksville, Dickson County

United Way of Greater Nashville

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Job Summary

Position Summary:  The Account Manager contributes to the efforts of United Way of Greater Nashville, specifically in Clarksville (Montgomery, Stewart, and Houston Counties) and Dickson, by building relationships through year-round engagement with investors, partners, advocates, and volunteers to increase funding for UWGN’s programs in the areas of Health, Education, and Financial Stability, which allows UWGN to continue its mission.   

We are seeking candidates with relationships in the Greater Clarksville area since this role supports the fundraising in that community and Dickson County.

UWGN currently has a hybrid work model with the option to work from home two days a week. This position will be expected to attend bi-weekly fundraising team meetings at the United Way of Greater Nashville office (250 Venture Circle) but will work primarily out of the Clarksville office.

Job Responsibilities

Essential Functions: The following are indicative of the essential functions required to perform this job successfully.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  This profile is not intended to be all-inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.

Account Management Tasks:

• Plan, develop, and execute successful workplace fundraising campaigns within existing campaign partners with the purpose of increasing campaign revenue and building a sustainable pipeline of giving.
• Prospect and cultivate new business relationships to convert into revenue for the organization through campaigns, corporate gifts, sponsorships, and special events.
• Focus on re-engaging accounts that have stepped back within the last 3 years
• Prospect individual donors and collaborate with the Associate Director of Leadership Engagement and Senior Director of Donor Engagement to convert prospects into donors.
• Maintain up-to-date records on donors and corporate accounts in the database to ensure clear communication with both the fundraising team and the Greater Clarksville Executive Director.
• Work collaboratively with other United Way departments across all counties.
• Work collaboratively with the Greater Clarksville team, specifically with input from the Executive Director, to adapt overall strategy to fit the Clarksville and Dickson County audiences.
• Represent United Way in the community through networking events and organizations.
• Strategically align corporate partners with United Way in a way that fits their corporate social responsibility needs.
• Create, manage, and improve all aspects of the campaign; plan for each individual account and document the process.
• Promote and motivate individuals within your portfolio to participate in volunteer opportunities and organizational events.
• Collaborate with the Clarksville team to support and execute events specific to the Clarksville region such as Annual Meetings, and volunteer and fundraising initiatives.
• Be flexible to attend potential early/late campaign events and meetings.
• Be flexible to attend ad-hoc campaign events based on the company’s needs.
• Deliver presentations to explain who United Way is, what United Way does, and how United Way creates an impact in the community.

Shared Administrative Duties and Responsibilities:

• Answer telephone and greet visitors to the office
• Direct callers and visitors to appropriate organization(s) for assistance
• Assist with the arrangement and implementation of special campaign and office events
• Work with finance to ensure up-to-date records and processing for both individual and corporate donors.

Qualifications

• Education:
  • Bachelor’s Degree in a related field or 3-5 years equivalent business, sales, or non-profit development experience
• Experience:
  • Sales: 2 years
  • Fundraising
  • Project Management
  • Public Speaking
• Skills:

• Deliver a dynamic message
• Work well in a team environment
• Obtain knowledge of a process and execute the strategy
• Written, verbal, and technological communication
• Proficiency with all Microsoft Office products

Competencies:

• Brand Advocate: Conducts themselves in a manner that promotes integrity, trust, and strong ethics, to protect the reputation and results of UWGN
• Mission Driven: Focuses on the needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteering, advocating, and give
• Relationship Management:  Builds relationships internally and externally through communication efforts with external funders, corporate partners, individual donors, community members, and organizational stakeholders in efforts to generate enthusiasm for UWGN’s work; demonstrates credibility in all interactions; and demonstrates the ability to effectively build a network of contacts by understanding what motivates individuals and organizations to grow and sustain funding
• Outcome Motivated: Creates and maintains high-performance standards that capitalize on opportunities to build support for Finance, Health, and Education, by developing relationships that drive results
• Effective Communication: Ability to effectively communicate through oral, written, and technological means; actively listening and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience.
• Ability to Multi-task: Ability to manage multiple projects simultaneously; requires knowledge of time management, setting priorities, and managing project plans
• Initiative and Self-motivation: Plans work and carry out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision.
• Stress Tolerance: Displays emotional resilience and the ability to withstand pressure on an on-going basis; Deals with difficult situations while maintaining performance; Seeks support from others when necessary and uses appropriate coping techniques
• Team Work: Works collaboratively with other to achieve goals and objectives; continually tries to improve team effectiveness; hold self and others accountable for team performance; motivates and encourages all members to work together in order to achieve maximum results; Supports group decisions and puts group goals ahead of own goals; effectively interacts with others

 Environmental Conditions and Physical Demands:

• The employee must occasionally lift and/or move up to 30 pounds. The employee is required to stand, walk, climb, and balance.
• The employee spends the majority of time seated, working in front of a computer monitor.  Manual dexterity is sufficient to reach/handle items and work with the fingers.
• Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.

Additional Information

Benefits

How to Apply

Please apply at https://www.unitedwaygreaternashville.org/careers/

United Way of Greater Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Details

• Date Posted: August 18, 2023
• Type: Full-Time
• Job Function: Fundraising / Revenue Development
• Service Area: Other
• Start Date: 09/18/2023
• Working Hours: M - F, ; 8:00-4:30